Privacy
Policy

Introduction

Osas Cloud ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

By using Osas Cloud, you agree to the collection and use of information in accordance with this policy.

Information We Collect

We collect information you provide directly to us when you:

• —Create an account or register for our services
• —Submit a project request or brief
• —Communicate with us via email or support channels
• —Respond to surveys or provide feedback

This may include your name, email address, company name, project details, and payment information.

We also collect certain information automatically when you use our platform, including IP addresses, browser type, device identifiers, pages visited, and usage patterns.

How We Use Your Information

We use the information we collect to:

• —Provide, maintain, and improve our services
• —Process project requests and deliver deliverables
• —Send you technical notices and support messages
• —Respond to your comments and questions
• —Monitor and analyze usage patterns to improve user experience
• —Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• —With service providers who assist in our operations (under strict confidentiality agreements)
• —When required by law or to protect the rights of Osas Cloud and its users
• —In connection with a merger, acquisition, or sale of assets (with prior notice)
• —With your explicit consent

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

When you delete your account, we will delete or anonymize your personal information within 30 days, unless we are legally required to retain it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• —Access — request a copy of the data we hold about you
• —Rectification — request correction of inaccurate data
• —Erasure — request deletion of your personal data
• —Portability — receive your data in a structured, machine-readable format
• —Objection — object to our processing of your data in certain circumstances

To exercise any of these rights, contact us at privacy@osascloud.com.

Cookies

We use cookies and similar tracking technologies to enhance your experience on our platform. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: